Legal checks for DANA and QRIS access
Our Legal notice explains when you may access the account and which details we need to confirm. Eligibility depends on local law, and we may ask you to verify your name, phone number or payment ownership before access continues. Your DANA, OVO, GoPay or QRIS details
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should belong to you and match the account record; bank transfer and virtual account references may also be checked when a payment needs confirmation. If a rule changes, we update the policy page and keep the current wording available through the account help route. You can
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contact us to ask which section applies to your case, request a correction to personal details, or ask why an access check is pending. We do not describe access as universal: where local law permits is the standard used for eligibility decisions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
